Meet our team

Dr Olga Lavalle

Dr Olga Lavalle

Managing Director and Clinical Psychologist

Dr Olga Lavalle, a highly regarded clinical psychologist, established Dr Olga Lavalle & Associates as a leading psychology practice that values its clients and dedicated to helping them achieve their wellbeing goals.

An accomplished author, speaker and presenter, Olga is dedicated to helping people create positive change within their lives.

With more than thirty years of experience working in the mental health sector, Olga has worked in community and inpatient mental health, collaborated on research with the University of Wollongong, and developed staff training programs,

Olga brings her diverse experience and positive approach to everything she does and believes in the power of psychology and treatment in helping people to improve their lives and overcome challenges.

In 2019, Olga released her highly acclaimed book The New Normal: A Widow’s Guide to Grief, based on her own experience of grief.

Olga provides evidence based treatment tailored to individual client needs. She draws from various therapeutic approaches including Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, Dialectical Behavioural Therapy and Mindfulness Based Cognitive Therapy. With her clinical expertise, she provides mental health assessments and reports for adults as required.

She has been interviewed by journalists, written media articles, and been a guest on various podcasts. Olga looks forward to continuing to build on the success of her practice.

“We all go through periods of struggle in our lives. My approach is to provide a tailored and personal approach to each and every one of my clients so that together we can create a path back to a positive meaningful life.”


Ryan Spencer

Ryan Spencer

Clinical Director and Clinical Psychologist

With over a decade of experience, Ryan is a registered Clinical Psychologist who delivers a client-centred approach to psychological assessment and intervention for various client populations with unique symptoms and presentations. His focus is always upon ensuring that any treatment is tailored to suit the person, promoting functional, psychological, and social independence for the individual within all aspects of their lives.

Ryan is passionate about what he does and brings extensive clinical expertise for severe psychopathologies, including major depressive disorders, trauma survivors who have post traumatic stress disorder, grief, victims of domestic violence and sexual abuse, autism spectrum disorders, attention deficit hyperactivity disorders, and severe anxiety and stress related illnesses.

Ryan’s tailored treatments utilise various therapeutic approaches, including Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, Dialectical Behavioural Therapy, Trauma-Focused Cognitive Behavioural Therapy, and Schema Therapy.

Ryan also provides relationship and family therapy. As a clinical psychologist with expertise in mental health disorders, Ryan also provides mental health assessments and reports as required.

“The foundation of self-care and mental wellbeing is something easily overlooked. With our endless personal, social, and professional obligations, we find limited amounts of time, energy, and effort to put towards the most important person in our lives…OURSELVES. Allow me to show you how to cope with struggle and no longer neglect yourself.”

Shanna White

Shanna White

Registered Psychologist

With more than 10 years of experience in mental health care, Shanna brings a wealth of knowledge to her role in our psychology practice. She is also a Family Therapist and has worked with children, adolescents, and adults to help with recovery from complex trauma.

For children with behavioural issues, whether at home or school, Shanna’s caring nature and practical advice can help create positive improvements with a range of issues, including those children and adolescents living with post traumatic stress disorder, phobias, autism spectrum disorder, attention deficit hyperactivity disorder, foetal alcohol spectrum disorders, depression, and social issues.

Shanna can provide cognitive, vocational, and behavioural assessments for children and adolescents and conducts behavioural support planning for forensic and educational settings.

Shanna loves to share her knowledge with industry peers and regularly provides training to other service providers on trauma.

“I believe every child deserves support in reaching their potential, and I enjoy working with families to improve outcomes for adolescents, to help with healing and growth.”

Janelle Gallagher

Janelle Gallagher

Registered Psychologist

An experienced Registered Psychologist with a diverse range of experience, Janelle brings her flexible and well-informed approach to every client.

With more than 14 years experience in providing high quality services, Janelle has worked in education, health, sexual assault, domestic violence and workplace injury and rehabilitation.

Janelle helps clients work through issues including post traumatic stress disorder, depression, anxiety, grief and loss, adjustment disorder, social skills deficits, and trauma resulting from workplace injuries.

She helps her clients by applying a range of therapies, including Cognitive Therapy, Acceptance and Commitment Therapy, Mindfulness-based Cognitive Therapy, Trauma Therapy, Narrative and Strength-Based Therapies.

“No two clients are the same, and my approach is to provide clients with empowering and relevant solutions to their issues, to improve their overall mental health and quality of life.”


Jennifer Byrne

Jennifer Byrne

Registered Psychologist

Jennifer’s fascination with the workings of the human mind means she has an ongoing commitment to learning and teaching. She has previously researched ‘pain in older Australians’ and ‘depression in women’ and has facilitated mindfulness, neuroplasticity, stress and anxiety workshops.

Jennifer has been a Registered Psychologist for over 10 years and adapts different approaches to suit every client’s needs and circumstances. Acceptance and Commitment Therapy (ACT), Compassion Focused Therapy (CFT) and Trauma Informed Care are part of her therapeutic work.

Her interests are in helping people with grief and loss, anxiety, workplace stress, relaxation training, mindfulness practices, positive neuroplasticity, and trauma.

“I know it’s a cliche, but I really do enjoy helping people. I take a gentle and respectful approach to help my clients find the strategies and skills to get their lives back on track.”

Crystal (Yee Tak) Lee

Crystal (Yee Tak) Lee

Registered Psychologist

As a Registered Psychologist with a practical approach to therapy, Crystal has worked in various settings, including rural areas, cities, schools, and community organisations. She is also a behavioural therapist and a trained facilitator for the evidence-based parenting program: ‘Tuning into Kids’.

Crystal incorporates a range of evidence-based treatments when helping her clients, including Cognitive Behavioural Therapy, Interpersonal Therapy, Dialectical Behaviour Therapy, Compassion-Focused Therapy, Cognitive Processing Therapy and Schema Therapy.

She helps people deal with a wide range of mental health concerns, including anxiety, depression, interpersonal issues, life transitions, anger, trauma, parent and child engagement, and sleep issues.

Crystal works with clients of all ages and different language and cultural backgrounds and can deliver therapy in English and Cantonese.

 “I want to empower my clients to feel in control of their mental health, and I take a collaborative approach where we work in partnership to achieve your goals.”

Chloe Lavalle

Chloe Lavalle

Practice Manager

With her warm and friendly nature, Chloe manages the practice to keep everything running efficiently and smoothly. Her bright personality and strong work ethic make our clinic a welcoming place to visit.

“I’m proud to be part of such an amazing team and to be helping the practice to run efficiently and smoothly.”


Marissa Saverino

Marissa Saverino

Administrative Assistant

With a warm and friendly smile, Marissa is the welcoming voice people hear when they first call our clinic to make an appointment or an enquiry. Her passion for ensuring all clients are comfortable and leaving with a smile is something we pride her on.

“I am proud to work for a practice committed to high standards of client care ”.

Doc Dre (Therapy Dog in Training)

Doc Dre (Therapy Dog in Training)

Therapy Dog in Training

Dre, or Doc Dre, is a toy Cavoodle, and he’s joined our team as a learner to become an official Therapy Dog.

At first he’ll be there for our clients in the reception area, and will also be assisting in therapy sessions as his training progresses.

We can’t wait for you to meet him.

Read more about Dr Dre here.

In the meantime, get in touch if you have any questions about therapy dogs and how they could help you.

Have Questions?

Get in Touch

Suite 6 / Level 2
87-89 Market St (enter via Young St)
Wollongong NSW 2500

Phone: 02 42445636
Fax: 02 42731167

Let’s connect

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